期末英文口試，紅色部分Receptionist全背

希望在未來十年用得到，也希望我在十年後沒有後悔學單字和片語

現在只好安慰自己一切只是為了pass過去哩　

Receptionist: Good afternoon, Reception Desk.

Sofia:      　Hello, this is Sofia Huang in Room 143. My friend and I checked in this morning.

Receptionist: Good afternoon, Ms. Huang. How may I help you?

Sofia:              Well, there are some problems with our rooms.

Receptionist: I see. Could you tell me what the problems are?

Sofia:              The television in my room doesn’t work and the bedside lamp in Room 145 seems to be broken.

Receptionist: I’m sorry. I’ll send the maintenance staff to fix them.

Sofia:              Actually, would it be possible to change to rooms with a view?

Receptionist: I’m sure that’s possible, but I need to check with the manager.

Sofia:              That’s fine.

Receptionist: May I call you back in a few minutes?

Sofia:              Sure. Thank you.

Hiro:               Hello.

Receptionist: Hello, Mr. Takeda. This is Reception. Ms. Huang called about the problem in your room. We’d like to apologize for any inconvenience.

Hiro:               Oh, thanks for calling. Are we able to change rooms?

Receptionist: I talked to the manager, and we’d be happy to change your rooms.

Hiro:               Can we do that now?

Receptionist: Well, I’m sorry, but we don’t have any vacant rooms on a non-smoking floor today. However, we do have two slightly smaller rooms available tomorrow. They’re on the 9^th floor which is non-smoking. They’re nice rooms, but they only have single beds.

Hiro:               Oh, I see. So, we can’t change rooms today?

Receptionist: We do have nice large rooms on the 11^th floor, with twin beds and a nice view that are available now. But they’re on a smoking floor.

Hiro:               Oh.

Receptionist: In fact, those rooms are normally $70 more a night than your rooms. But I can let you have them for no extra change.

Hiro:               Really? And they have a nice view of the lake?

Receptionist: Yes, a beautiful view. They’re our most expensive rooms.

Hiro:               Well, OK then. We’ll take them.

Receptionist: That’s great. I can send someone up in a few minutes to move your bags.

Hiro:               Thanks a lot.

Receptionist: And, Mr. Takeda, once again we apologize for the inconvenience.

Hiro:               Oh, that’s no problem. We appreciate your help.